Privacy Policy

Introduction:

At HighlandHearts HomeCare Ltd., we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or services. By accessing our website or using our services, you consent to the terms of this Privacy Policy.

Information We Collect: We may collect personal information from you when you use our website or engage with our services. This information may include:

• Contact information such as your name, address, email address, and phone number.
• Demographic information such as age, gender, and preferences.
• Health information necessary for the provision of our services.
• Payment information for billing and payment purposes.

How We Use Your Information: We may use your personal information for the following purposes:

• To provide and personalize our services to meet your needs.
• To communicate with you about our services, promotions, and updates.
• To process payments and manage your account.
• To respond to your inquiries, requests, and feedback.
• To comply with legal and regulatory requirements.

Disclosure of Your Information: We may disclose your personal information to third parties in the following circumstances:

• To our affiliates, partners, and service providers who assist us in delivering our services.
• To comply with legal obligations or respond to lawful requests from authorities.
• In connection with a merger, acquisition, or sale of our company.

Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, password protection, and restricted access to your information.

Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights: You have the right to access, update, and correct your personal information. You may also request the deletion of your information, subject to certain exceptions. To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: info@highlandheartshomecare.co.uk/